EDC Learning Platform Privacy Notice

Effective date: September 1, 2026

This Privacy Notice explains how Education Development Center, Inc. ("EDC," "we," "us," or "our") collects, uses, discloses, and protects personal information through its online learning platform, including associated courses, tools, materials, discussion features, and services (the "Platform"). EDC uses Thinkific to host and administer the Platform.

1. Information We Collect

Depending on how you use the Platform, EDC may collect:

• account and contact information, including your name, email address, organization, username, and account status;
• registration, billing, payment, and transaction information associated with paid courses;
• course enrollment, attendance, activity, progress, assessment, completion, and certification information;
• comments, discussion posts, assignments, files, feedback, survey responses, and other content you submit ("Participant Content");
• communications with EDC, instructors, administrators, or support personnel; and
• device, browser, IP address, log, cookie, and other technical and usage information generated when you use the Platform.

EDC may receive account, enrollment, or payment information from an organization sponsoring or purchasing your participation and may use that information to create and administer your account.

2. Cookies and Similar Technologies

The Platform and its service providers may use cookies, log files, and similar technologies to recognize your browser or device, maintain sessions, support Platform functionality and security, measure usage and performance, troubleshoot problems, and improve the Platform. You may be able to control cookies through your browser settings, but disabling cookies may affect Platform functionality. EDC does not use Platform information for third-party behavioral advertising or sell personal information collected through the Platform.

3. How We Use Information

EDC may use Platform information to:

• create and manage accounts, registrations, and enrollments;
• process and document payments and transactions;
• deliver courses, materials, assessments, and certificates;
• track participation, progress, assessment, completion, and certification;
• communicate with participants and sponsoring organizations;
• send marketing or promotional communications where permitted by law and consistent with your communication preferences;
• moderate discussions, respond to questions, and provide support;
• conduct analytics, research, troubleshooting, quality assurance, and service improvement;
• protect the security and integrity of the Platform, prevent misuse or fraud, and enforce applicable terms; and
• comply with legal, contractual, reporting, and recordkeeping obligations.

4. How We Disclose Information

EDC may disclose Platform information:

• to Thinkific and other contractors or service providers that support hosting, payments, communications, analytics, security, customer support, or course administration, subject to appropriate contractual and confidentiality obligations;
• to employees, instructors, administrators, and other personnel who need the information to administer, support, secure, or improve the Platform;
• to a sponsoring or purchasing organization as described below;
• when required by law, regulation, court order, governmental authority, or legal process;
• when reasonably necessary to protect the rights, safety, security, or property of EDC, Platform users, or others, or to investigate fraud, misuse, security incidents, or violations of applicable terms; and
• in connection with a merger, acquisition, reorganization, sale of assets, or similar organizational transaction, subject to applicable law.

Payment-card information may be collected and processed directly by a payment provider configured by EDC. The payment provider’s terms and privacy practices apply to its processing of payment information.

5. Sponsoring Organizations and Participant Content

If an organization sponsors or purchases your participation, EDC may provide that organization with information reasonably related to registration, enrollment, participation, progress, assessment, completion, or certification, consistent with the applicable course and purchasing agreement.

Participant Content may be visible to instructors, administrators, other participants, or sponsoring organizations depending on the course design. Do not include information that is confidential to EDC or any third party in Participant Content. EDC does not require users to include sensitive personal information, health information, payment-card information, or another person’s personal information in Participant Content.

6. Retention and Security

EDC retains Platform information for as long as reasonably necessary to provide and administer the Platform and courses, satisfy contractual and operational needs, comply with applicable record-retention and legal requirements, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and applicable course or agreement.

EDC uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. No method of transmission or electronic storage is completely secure. If EDC becomes aware of a security incident affecting personal information, EDC will investigate and respond and will provide notices when required by applicable law.

7. Adults Only

The Platform is intended only for individuals 18 years of age or older. EDC does not knowingly collect personal information through the Platform from anyone under 18. If you believe that a person under 18 has provided personal information through the Platform, please contact EDC using the information below.

8. Your Choices and Privacy Rights

You may request access to, correction of, or deletion of your personal information. EDC will respond as required by applicable law and may retain information when necessary to comply with legal, contractual, security, fraud-prevention, or record-retention obligations. You may opt out of promotional emails by using the unsubscribe instructions in the message; EDC may still send administrative or transactional communications.

9. International Processing

EDC and the service providers supporting the Platform may process or store personal information in the United States or other jurisdictions where they operate. Information processed in another jurisdiction may be subject to the laws of that jurisdiction. EDC uses contractual and other safeguards where required by applicable law.

10. Changes and Contact Information

EDC may update this Notice from time to time. EDC will post the updated version and provide additional notice when required by law. The effective date above identifies the version currently in effect.

Privacy questions and requests may be sent to [email protected] or Education Development Center, Inc., 300 Fifth Avenue, Suite 2010, Waltham, MA 02451.